FAQs
We’re here to answer your questions and provide clarity about our products, practices, and mission. Whether you're curious about our bamboo toothbrushes, sustainable practices, or shipping policies, this is the place to find what you need. Let’s make eco-friendly living as simple and enjoyable as possible!
General Questions
What makes Bamboo Factory products eco-friendly?
Our products are crafted from FSC-certified bamboo, a fast-growing, renewable resource. Every item is biodegradable, sustainably sourced, and designed to replace single-use plastics, helping you live more in harmony with nature.
Why should I choose bamboo over plastic?
Bamboo is not only renewable and biodegradable but also durable and naturally anti-microbial. Switching to bamboo helps reduce plastic pollution, supports sustainability, and aligns with your commitment to protecting the planet.
Do your products help combat climate change?
Absolutely! Bamboo absorbs more carbon dioxide than most plants, making it a natural climate warrior. Plus, with every purchase, Bamboo Factory removes 1 lb of plastic from the oceans, supporting marine ecosystems.
Bamboo Toothbrushes
How long does a Bamboo Factory toothbrush last?
With proper care, our bamboo toothbrushes can last 4-5 months. To maximize its lifespan, dry the handle after each use to prevent wear and tear.
What is the handle made of, and is it biodegradable?
Our toothbrush handles are crafted from 100% biodegradable bamboo. Once you're done with it, simply remove the bristles and compost the handle.
Are the bristles biodegradable?
Currently, our bristles are not biodegradable but are made from nylon. We're continuously researching eco-friendly alternatives to make our toothbrushes even more sustainable.
Can I recycle the toothbrush packaging?
Yes! Our toothbrush packaging is made from recycled and recyclable materials to minimize waste.
Shipping & Returns
What are your shipping options?
We offer economy, standard, and express shipping to the U.S. and Latin America. Free shipping is available for qualifying orders—check our shipping policy for details.
When will my order ship?
Orders are processed within 1-2 business days. During peak times like Black Friday, processing may take up to 5 business days.
What is your return policy?
We have a 30-day return policy. Items must be unused, in their original packaging, and accompanied by proof of purchase. Learn more about our return process on our dedicated Returns page.
Sustainability Practices
How does Bamboo Factory contribute to reducing plastic waste?
For every purchase, we remove 1 lb of plastic from the oceans. By choosing Bamboo Factory, you're directly supporting cleaner seas and healthier ecosystems.
Are your products certified by any organizations?
Yes, we work with FSC-certified manufacturers, ensuring responsible sourcing and sustainable practices.
What happens at the end of a product's life?
Most of our products are biodegradable or compostable. For items like toothbrushes, we recommend removing the bristles and composting the handle.
Can’t Find What You’re Looking For?
We’re here to help! If your question isn’t listed here, feel free to contact us at info@bamboofactoryllc.com, and we’ll get back to you as soon as possible.