Contact Us

We’re here to make your journey toward sustainability smooth and enjoyable! Whether you have questions about our products, need assistance with an order, or simply want to connect, we’d love to hear from you.

Our team is available Monday through Sunday, 8:00 AM to 5:00 PM Eastern Time. While we take the holidays to recharge in nature, we’ll be back ready to assist you with care and enthusiasm.

Thank you for choosing Bamboo Factory and joining us in living in harmony with nature. We’re excited to help you make a difference—one bamboo product at a time!